FAQ | Shine Psychiatry

Frequently Asked Questions

How do I book?

You can book your appointment easily through our online portal or Contact Us.

Which cities served?

Our main office is in Houston, TX. However, we serve all of Texas through telemedicine.

Is telemedicine secure?

Yes, our platform uses encrypted video calls to ensure your privacy and confidentiality.

Absolutely, our website and services are designed with accessibility in mind.

Are services handicap accessible?

How much does it cost?

The initial consultation is $425 for 60 minutes. Follow-up evaluations are $210 for 30 minutes. If we go over in time, you will not be billed extra. Patients may elect Concierge model which has a monthly flat rate of $150 with unlimited visits, extended hours and same-day appointments.

What insurance do you accept?

At this time, Shine Psychiatry and Dr Shin is "Out of Network." However, I can provide you with appropriate documentation if you would like to file for out-of-network benefits through your insurance. Your insurance plan may still cover medications and lab work. If you have questions regarding out-of-network reimbursement, please contact your insurance provider.

Are you currently accepting new patients?

Yes, we are currently accepting new patients! Schedule your appointment today!

What is concierge psychiatry?

Concierge psychiatry is an innovative, alternative healthcare payment model access to high functioning and efficient healthcare with a simple, flat, and affordable membership fee. No more fee-for-service payments and hidden fees. Most importantly, no third party interference with a physician's clinical plan for their patients. Concierge medicine has greatly improved the lives of patients all over the country. See how Shine Psychiatry can help you!

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Good Faith Estimate

No Surprises Act Notice

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost.

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

• You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.

• Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.

• If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

• Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 1-877-696-6775.

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Conditions

Personalized telepsychiatry services tailored to your mental health needs.

Mood Disorders

Bipolar disorder, major depressive disorder (MDD), persistent depressive disorder (dysthymia), premenstrual dysphoric disorder (PMDD).

Anxiety Disorders

Generalized anxiety disorder (GAD), obsessive-compulsive disorder (OCD), social anxiety, performance anxiety, panic attacks, agoraphobia and other phobias, hoarding disorder, trichotillomania, excoriation disorder